United Airlines president Scott Kirby speaking in Chicago, Illinois, June 5, 2019.
Kamil Krzaczynski | Reuters
Watch United Airlines CEO Scott Kirby walk through the company’s O’Hare airport hub and two things jump out.
First, there are so few customers in the terminal that Kirby calls it “surreal” to see one of the world’s busiest airports so quiet.
Second, there is a steady stream of United employees asking Kirby about the state of the business.
“How are we looking?” one United ramp worker asked him.
“We’ve got a tough year ahead until there’s a vaccine,” Kirby answered. “The good news is, I can see the light at the end of the tunnel.”
This is the world of Kirby a little over 100 days into his tenure as CEO. Despite aggressive cost cuts, United is still burning through an estimated $40 million every single day. The airline has parked about 40%